Privacy Policy

1. Overview

Offerdiscoveryworld provides catering services for private and corporate events across Australia. In the course of enquiries, quoting, booking, and service delivery, we may collect information that identifies individuals or relates to identifiable individuals. This Policy describes our handling of that information, including the purposes of use, lawful grounds where applicable, choices available to you, and how to contact us about this Policy.

2. Information we collect

We may collect details you provide directly, such as name, email address, phone number, event date, venue, guest count, dietary preferences, and billing details. We may also create records relating to your interactions with our staff, proposals, confirmed orders, and logistics arrangements. Limited technical information may be processed when you visit our site, such as device type, pages viewed, and approximate location inferred from IP address, to support security, performance, and analytics.

3. Purpose of use

We use personal information to respond to enquiries, prepare quotes, manage orders, arrange deliveries and staffing, process payments, provide customer support, and improve menus and operations. Where permitted, we may also send updates about seasonal menus or service changes that are relevant to prior or current engagements. You can opt out of such updates using the instructions included with each message.

4. Lawful grounds

Depending on the matter and applicable law, our processing may rely on one or more of the following bases: consent you provide; steps taken at your request prior to entering an agreement; performance of an agreement; our legitimate interests in operating a safe and effective catering business, including quality, logistics, and information security; and compliance with legal obligations such as tax and accounting requirements.

5. Sharing of information

We may share information with trusted service providers who assist with tasks such as payment processing, venue coordination, equipment hire, or staff scheduling. These providers are expected to handle information only for agreed purposes and with appropriate safeguards. We may also disclose information when required by law, in connection with claims or compliance requests, or to protect the safety of clients, guests, and staff.

6. Retention

We retain information for as long as reasonably necessary for the purposes described in this Policy, including recordkeeping consistent with Australian tax and consumer law, dispute handling, and operational analysis. Retention periods vary based on the type of record and our legal and operational needs.

7. Security

We maintain administrative, technical, and physical measures designed to protect information against accidental or unlawful destruction, loss, alteration, and unauthorised access or disclosure. While safeguards help reduce risks, *** method of transmission or storage can be guaranteed completely secure. We regularly review controls and adapt them to evolving practices.

8. Your choices

You may request access to, or correction of, certain personal information held by us. You may also contact us to express preferences about communications or to seek clarification about our practices. Where processing relies on consent, you may withdraw consent at any time, which will not affect processing carried out before withdrawal.

9. International handling

Our primary operations are within Australia. If service providers or systems are located outside Australia, we take steps to help ensure an appropriate level of protection in line with this Policy and relevant legal requirements.

10. Children

Our services are directed to event organisers and venues. If we learn that we have collected information from a child in a manner inconsistent with applicable law, we will take steps to delete it or obtain appropriate consent.

11. Updates to this Policy

We may update this Policy from time to time to reflect changes in services, regulations, or operational practices. The updated version will be posted on this page with an effective date. Continued engagement with our services indicates that you acknowledge the updated terms.

12. Contact

Questions about this Policy can be directed to our coordinator team using the contact details below. We aim to respond promptly and assist with any concerns.

• Phone:+ (61) 41 273-59-86
• Email:Offerdiscoveryworld@outlook.com
• Address: 58 Crown Street, Surry Hills, NSW 2010